Service status
All systems operational
Our live checks are passing. Incident updates are posted on this page, so if something seems wrong on your side, check here first. Last checked 20 Aug 2026, 20:34.
Components
- Operational
Event pages & checkout
Public event pages, ticket purchase and payment
- Operational
Ticket delivery
Confirmation emails, QR tickets and wallet passes
- Operational
Scanning & box office
Day-of entry scanning and door sales
- Operational
Organiser dashboard
Event management, applications and reporting
- Operational
Stall applications & invoicing
Application forms and trader payments
How incidents are handled
The badges above come from live checks of our database and payment processing, refreshed about once a minute. When an incident affects any component, we post updates here with a timestamped timeline (identified, mitigating, monitoring, resolved) and keep updating until it’s closed. Payment processing runs on Stripe, so a Stripe-side incident may affect checkout even when Popup Pal itself is healthy; where relevant we link Stripe’s own status information in the incident notes.
Because show days don’t wait, day-of features are built to degrade gracefully: wallet passes and QR codes keep working on buyers’ phones during connectivity problems, and manual check-in by ticket serial, with attendee name search in the dashboard, is always available to your door team.
Seeing a problem this page doesn’t show? Report it to support. Flagging it as a technical problem gets it to the right people fastest.