Service status
All systems operational
No incidents are currently affecting Popup Pal. This page is where we post live incident updates, so if something seems wrong on your side, check here first.
Components
- Operational
Event pages & checkout
Public event pages, ticket purchase and payment
- Operational
Ticket delivery
Confirmation emails, QR tickets and wallet passes
- Operational
Scanning & box office
Day-of entry scanning and door sales
- Operational
Organiser dashboard
Event management, applications and reporting
- Operational
Stall applications & invoicing
Application forms and trader payments
How incidents are handled
When an incident affects any of the components above, we post it here with a timestamped timeline — identified, mitigating, monitoring, resolved — and keep updating until it’s closed. Payment processing runs on Stripe, so a Stripe-side incident may affect checkout even when Popup Pal itself is healthy; where relevant we link Stripe’s own status information in the incident notes.
Because show days don’t wait, day-of features are built to degrade gracefully: wallet passes and QR codes keep working on buyers’ phones during connectivity problems, and manual check-in by name or ticket serial is always available to your door team.
Seeing a problem this page doesn’t show? Report it to support — flagging it as a technical problem gets it to the right people fastest.