Browse documentation
Documentation
Everything about how Popup Pal works, organised by who you are. Can’t find an answer? Contact support.
For organisers
Plans and limits, managing traders, publishing events, connecting ticket payments and running show day. Start here if you run the event.
For traders
Applying for stalls, claiming your stall profile, paying invoices online and capturing your audience with your stall QR.
For ticket buyers
Finding your tickets (no account needed), requesting refunds, forwarding tickets to friends and adding passes to your phone wallet.
The one-paragraph version of Popup Pal
Organisers manage trader applications, invoices and event operations in one place. Ticketing is pay-as-you-sell with card processing included and needs no plan; collecting stall fees online needs a plan, chosen by capacity rather than features, and Popup Pal takes 0% of stall money — Stripe’s processing on stall payments is charged separately, at cost, on your own account. Buyers never create accounts — a secure link in their confirmation email is their key to tickets, refunds and forwarding.