Browse documentation

For organisers

From first login to pack-down: how to set up, sell and run your event on Popup Pal.

Getting started

Create your account and business, and understand how the pieces fit together.

Capacity rather than features: active events, stall places, team, and what cancelling does.

Why Popup Pal uses your own Stripe account, and how payouts and fees work.

Dates, venue, ticket types and publishing your public event page.

Pricing, capacities, sale windows, and passing on or absorbing the fee.

Sell parking, programmes, merch and donations in the same checkout as tickets.

Sold out? The event page captures demand and emails people when tickets free up.

One setting gives every buyer receipt and stall invoice a compliant VAT breakdown.

Day-before reminders, abandoned-checkout recovery and post-show feedback, all automatic.

Tracked links per trader, partner or community so you know who drives sales.

Build your application form, review the inbox, and accept or decline traders.

Draw your venue and assign accepted traders to pitches.

Scan QR tickets from any phone, run the box office and check traders in.

Refund policies, self-serve windows, manual review and cancelling an event.