Browse documentation
For organisers
From first login to pack-down: how to set up, sell and run your event on Popup Pal.
Getting started
Create your account and business, and understand how the pieces fit together.
Connect Stripe & get paid
Why Popup Pal uses your own Stripe account, and how payouts and fees work.
Create your first event
Dates, venue, ticket types and publishing your public event page.
Ticket types & fees
Pricing, capacities, sale windows, and passing on or absorbing the all-in fee.
Stall applications
Build your application form, review the inbox, and accept or decline traders.
Floor plan & pitches
Draw your venue and assign accepted traders to pitches (Pro).
Sponsors
Showcase the businesses backing your event — logos, links and your own tier names (Pro).
Day-of scanning
Scan QR tickets from any phone, run the box office and check traders in.
Refunds & cancellations
Refund policies, self-serve windows, manual review and cancelling an event.