Claiming your stall

When an organiser accepts your application, your acceptance email includes a claim link — a secure, single-purpose link that connects the stall to you.

Why claim?

You can trade without claiming — the stall exists, your invoice works, the organiser has your details. But claiming links the stall to a trader account (sign in with your email and a 6-digit code, or Google/Apple) and gives you one place for:

Your stall details — check your pitch label once the organiser assigns it on the floor plan, and keep your contact details current.
Invoices — every stall fee invoice and its status, with online payment (see Paying invoices).
Your history — every show you’ve traded at through Popup Pal, across different organisers, under one login.
Your audience QR — each stall gets a unique QR code visitors can scan to join your mailing list, with consent recorded properly. Subscribers captured at your stall belong to your audience.

Claiming step by step

Open the claim link from your acceptance email.
Sign in — or create your trader account on the spot with just your email.
That’s it. The stall now appears under your account, alongside any others you claim later.

Common questions

The claim link was sent to a colleague who left. Ask the organiser to update the stall’s email — they can re-send the claim link to the right address.

Does claiming cost anything? No. Claiming and the trader account are completely free — including your stall QR audience capture.