Paying invoices

When an organiser accepts your application with invoicing enabled, Popup Pal emails you an invoice for your stall fee with a numbered reference (like PP-INV-000123) and a secure pay link.

Paying

1. Open the pay link from the invoice email — no account or sign-in needed.
2. Check the details: event, stall category, amount and due date.
3. Pay by card (Apple Pay and Google Pay work too). Payment is processed by Stripe and goes directly to the organiser’s account.
4. You get an emailed receipt, and the invoice shows as paid for both you and the organiser immediately.

If you’ve claimed your stall, all invoices and their statuses are also visible under your trader account — useful at year-end when you need every receipt.

Due dates

Organisers usually set a due date well before the event so they can re-offer unpaid pitches. An unpaid invoice generally means an unconfirmed pitch — if you can’t pay by the due date, tell the organiser rather than going quiet; most would rather adjust a date than lose a good trader.

Refunds and cancellations

If the event is cancelled or you cancel with the organiser’s agreement, the organiser refunds the invoice and the money returns to your original card. Refund terms for stall fees are between you and the organiser — check their terms when you apply, and keep the emails.

Something looks wrong?

Wrong amount, wrong category, double invoice — contact the organiser first; they control invoicing for their event. If a payment went through but the invoice still shows unpaid after a few minutes, contact Popup Pal support with the invoice number.