Stall applications
This is the half of Popup Pal that generic ticketing platforms don’t have. Applications, decisions and payments for your traders live alongside your ticket sales, in one dashboard.
1. Set up stall categories
Categories are what traders apply for: “Craft table”, “Food vendor 3×3m”, “Trade stand with power”. Each has a price, an optional capacity and a description. Capacities stop you accepting more food vendors than the field has room for.
2. Build your application form
Add the questions you actually need: short text, long text, multiple choice, checkboxes and file uploads (product photos, insurance certificates, hygiene ratings). Set the form to open and close automatically on dates you choose, and write an intro that sets expectations about pricing and decision timelines.
3. Work the inbox
Applications land in a single inbox showing business name, contact, requested category and their answers. You can add private organiser notes, and every application is either accepted, declined or left pending while you balance the line-up.
4. Accept, and get paid
When you accept an application, Popup Pal provisions the stall and emails a numbered invoice with a secure pay link. Invoices are due 14 days from issue; the trader pays by card, or by bank transfer through Pay by Bank if your plan includes it, and the paid status updates automatically. Chasing an unpaid invoice is one click — re-send it from the Traders tab — so the unpaid list is handled without maintaining a separate chasing spreadsheet.
Traders who pay outside Popup Pal are covered too: if someone settles in cash on the morning or by bank transfer, open their invoice in the Traders tab and use Mark paid, choosing how they paid and an optional note. The invoice is marked paid, the trader gets a receipt by email, and your paid-up list stays accurate.
The trader also receives a claim link so they can manage their stall details. See the trader-side guide, Claiming your stall.
5. Collect documents once, chase expiries never
In your business Settings, list the documents every trader must hold: public liability insurance, food hygiene certificates, licences. Set once per business, they apply to every event with stalls enabled.
- Traders upload each document (PDF or photo) from their stall workspace, with its expiry date.
- You review from the Traders tab: approve, or reject with a note that is emailed to the trader so they can upload a corrected copy.
- Each stall shows a document checklist (approved, awaiting review, missing, expiring soon, expired), and traders get an automatic email reminder when an approved document is inside 30 days of expiry.
6. Place them on the plan
Accepted stalls can be placed on your floor plan — select a pitch on the plan, then choose the stall from the list — and each stall carries its pitch label (“A12”) into every email and check-in screen.
7. Run it again without starting over
For weekly, monthly and seasonal markets, the Stalls tab has a Running this market again? card on your new event:
- Copy setup brings across the stall categories and application questions from a previous event, so the structure is rebuilt in one click.
- Invite traders emails everyone accepted at a previous event an apply link for the new one. Traders who already applied are skipped automatically.
- Returning traders who sign in get their application form pre-filled from their last application, and their new application is badged “Returning trader” in your inbox.