Add-ons

The ticket is rarely the only thing you sell. Parking, a printed programme, a show T-shirt, a tasting glass, a “support the society” donation: add-ons let buyers put extras in the same basket and pay once, which is exactly when they are most willing to.

Creating add-ons

1. Open your event and go to Tickets.
2. In the Extras card, choose Add extra.
3. Give it a name, an optional description, and a price. A price of £0 works too, for things like free parking passes you want counted.
4. Set a capacity if stock is limited, and a per-order limit if you need one.

How buyers see them

Once a buyer picks at least one ticket, an Extras section appears in the ticket box with your add-ons. Quantities ride along through checkout, show as their own lines on the receipt and the order confirmation email, and are included in the single card payment.

Stock and reporting

• Capacity works like ticket capacity: sold plus reserved-in-checkout counts against it, and sold-out extras show as such.
• The Extras card on the Tickets page shows how many of each add-on have sold.
• Add-on revenue is part of the order total everywhere: finances, exports and refunds.

Good to know

• Add-ons cannot be bought without a ticket. They are extras, not products.
• Discount codes apply to tickets only. Add-ons are always charged at face value.
• Deactivate an add-on to stop selling it while keeping its sales history. Deleting is only possible before any are sold.